How to top up a trust payment on your phone2. Promised and trusted payment... How to borrow on Tele2? Features of the “Promised payment” service Tele2

How to top up a trust payment on your phone2.  Promised and trusted payment... How to borrow on Tele2?  Features of the “Promised payment” service Tele2

In some situations, we are faced with the inability to top up our account. For example, we can’t get away from our workplace, but communication is needed more than ever. It also happens that we inadvertently sent money to the wrong number and do not know how to return the erroneous payment to Tele2. What to do in this situation? In this case, a trust payment from Tele2 will help us - this is what some subscribers call the “Promised Payment” service. The amounts provided as part of the service are small, but such account replenishment will help you stay in touch. The main thing is to be an active Tele2 subscriber, so that the network can credit as many funds as possible.

Take a trust payment on Tele2

Let us remind you that when the balance is zero, a service is automatically activated that allows you to make a call at the expense of a friend - this is the “Informator” service, which we have already talked about earlier. Now let’s figure out how to take a trust payment on Tele2 and what are the conditions for providing the “Promised Payment” service.

The “Promised Payment” service can help out a subscriber in a difficult situation when he cannot top up his account. It is available only for subscribers of prepaid tariff plans and allows you to top up your account with an amount from 50 to 300 rubles. The period for providing funds varies from 3 days to 7 days. In total, 4 amounts are available to subscribers:

  • 50 rubles for 3 days;
  • 100 rubles for 3 days;
  • 200 rubles for 5 days;
  • 300 rubles for 7 days.

The service works as follows: the subscriber activates the promised payment, after which his account is replenished with a certain amount. Within the specified period, the subscriber must deposit his funds into the account, since at the end of the term, the amount of the trust payment and the commission for its provision will be debited from him.

Thus, using the trust payment service, we can always stay in touch. The allocated funds can be spent on any services - calls, internet, sending SMS and MMS. But these funds cannot be transferred to another subscriber. Let's now talk about the conditions for providing the trust payment service on Tele2.

Terms of service

Any subscriber who has been using the operator’s services for more than 60 days can take the “Promised Payment” on Tele2. The payment amount depends on the subscriber’s service period (from the moment the contract is concluded on the current number), as well as on his financial activity. Persons using communication services for more than 60 days have the right to receive an amount of 50 rubles. For an amount of 100 rubles this period must be more than 120 days, for an amount of 200 rubles - more than 180 days, for an amount of 300 rubles - more than 365 days.

Also, when determining the available amount, the expenses of a particular subscriber are also taken into account. When using the “Promised Payment” service, we need to remember one limitation - you can receive a trusted payment only if the account balance is at least -30 rubles. If the debt is more than -30 rubles, then activation of the service will not be possible. There are no restrictions between two payments - the next payment can be taken immediately after the previous one is repaid.

How to find out the available amount of trust payment on Tele2? To do this, you do not need to call the help desk or log into your Personal Account. Receiving the amount of the trust payment is carried out using the USSD command *122# - the maximum amount and the deadline for its provision will be shown on the screen.

Now let's figure it out - how to get a trust payment on Tele2? To do this, you should write a simple USSD command *122*1# into your phone book. After typing the command, the maximum available amount will be credited to your account. The “Promised Payment” service from Tele2 involves charging a commission for using the payment. The size of the commission depends on the amount provided. For a payment of 50 rubles the commission will be 5 rubles, for a payment of 100 rubles the commission will be 10 rubles, for a payment of 200 rubles - 20 rubles, for a payment of 300 rubles - 30 rubles.

You need communication, your balance is approaching zero, but there’s no way to top up right now? Our instructions will tell you how to borrow from Tele2 and continue to stay in touch.

In order for the operator to provide you with means of communication and communication on credit, certain conditions must be met.

  1. In order to request funds from the operator, your balance should not be lower than minus 10 rubles. But the positive amount in the account should not exceed 30 rubles.
  2. The number must be active and used for at least 60 days (in some cases at least 15 days). Tariff changes do not matter.

Important! The loan amount provided increases depending on the period of service with the operator. More than 60 days - up to 50 rubles, more than 120 - up to 300 rubles.

For how long can you borrow money?

Depending on the amount of the Promised Payment that the operator provides for use, the repayment period also changes:

  • 50 rubles – up to 3 days.
  • 100 or 200 rubles – up to 7 days.
  • 300 rubles – up to 10 days.

After these periods have expired, the amount is automatically debited from your account or added to the negative balance that existed at the time it was accrued (if you have not replenished the balance since then). The cost of the service is added to this amount.

Cost of provision

The cost of providing funds for the promised payment, as well as the repayment period, depends on the amount credited to your balance. The cost of the service is 10% of the amount of the promised payment:

  • 50 rubles for 5 rubles.
  • 100 rubles for 10 rubles
  • 200 rubles for 20 rubles.
  • 300 rubles for 30 rubles.

Important! When replenishing your account after activating the promised payment, do not forget that the cost of the service is added to the amount borrowed, regardless of how quickly you topped up your balance.

How to borrow

The amount of payments is small in monetary terms, but the loan terms in terms of percentage, however, like any operator within the framework of such services, are excessively high.

If you have no other options to stay in touch now, and you decide to use this service and borrow from Tele2, then this is how it is done:

  1. You can check the availability of the service for you by sending the USSD combination *122#.
  2. If the service is available to you, you will see an on-screen menu asking you to select the loan amount and confirm it by sending a digital value.

The Russian mobile operator Tele2 offers its numerous customers many useful services, among which the “Promised Payment” should be noted. This option allows you to top up your account using credit and applies to all subscribers who use the company’s services on the basis of a prepaid payment system.

What is “Promised payment” on Tele2?

The promised payment by Tele2 provides a unique opportunity to top up your account in debt, and the money will be withdrawn after the balance is topped up. This service is specially created for situations when there is no money in the account or it is running out, and the subscriber cannot top up the account for one reason or another.

To take out money on credit for telephone calls, you need to use the USSD command

At the same time, the amount of credit for calls and Internet use depends on numerous factors, but first of all, this is the duration of the registered number:

The longer you use the company’s services, the more trust you gain, and, accordingly, the loan amount increases.

Description and terms of service

According to the terms of this service, its connection is free, but an amount of 10 percent of the promised payment will be debited from the subscriber’s account. You can take out a loan for sending SMS and making calls from 50 to 200 rubles, while the available limit depends on how long you have been using the Tele2 SIM card and on the amount of monthly expenses for telephone calls.

When ordering the “Promised Payment” service, you must remember that the loan is issued for a period of 10 days, after which you are obliged to fully repay the debt, that is, replenish your account with an amount greater than the promised payment.

For example, you borrowed 200 rubles, therefore, according to the terms of the service, after 10 days you need to top up your account with no less than 220 rubles. This option imposes a number of restrictions and has its own characteristics, which each subscriber should familiarize themselves with.

If you want to find out how much credit you can expect from the company, then dial the following command on your phone:

How to order a service?

So, to top up your account on credit, you need to dial a combination of numbers and symbols on your phone:

This command will instantly activate the service and your account will receive the available payment amount in a few seconds.

You will not be able to get money on credit in the following situations:

  • if you have a debt of more than 10 rubles;
  • if the account has more than 30 rubles;
  • no more than 24 hours have passed since the last time you ordered the service (in some regions of Russia this period ranges from 1 to 8 days);
  • if you have registered your number for less than two weeks.

How to call the operator?

The conditions for activating this service depend on the region in which you live, so before ordering it, it is better to consult with the company operator.

If you are a resident of Moscow, then you can use the service after 60 days from the date of registration of the number. This period is different for each city and region of the country.

How to borrow money for telephone calls through your Personal Account?

In addition to communicating with the operator and sending a request for a special number, you can activate the service through your Personal Account, which is registered after the number is activated. To receive money on credit for telephone calls, the Internet and messages, you need to log into your profile using your login and password.

Login to your Tele2 personal account

Next on the main page you need to find the “Costs and Payments” section, and then go to “Promised Payment”. As soon as you click on this section, a page will appear in front of you where you need to indicate the payment amount and confirm the command by clicking on “Receive the promised payment”.

On the same page where you need to indicate the amount to top up your account, there is important information regarding the validity period of the service and the amount that will be debited from your account for using the service.

When do you need to repay your phone call loan?

The service, which allows you to communicate by phone in debt, is valid for 3 days, during which the subscriber must top up the account to pay off his debt. Otherwise, his number may be blocked.

Disabling the service

Deactivation of the service is carried out by replenishing the account with an amount that will be sufficient to pay off the debt. Also, the service is disabled automatically after its validity period, which ranges from one to ten days.

The speed of human life in the modern world is growing exponentially. It is not always possible to keep track of every important detail of everyday life, this also applies to mobile communications. Everyone is familiar with the situation when the balance reaches zero at the most inopportune time, when there is not a single payment terminal or communication shop nearby. Cellular operators are trying to do everything to make life easier for their subscribers. Trust payment - an option provided to all clients - is an ideal solution to the problem if it is not possible to top up the balance.

Below you can find out how to receive the promised payment on Tele2.

Connection features

The trust payment option can be used by any subscriber registered in the network for longer than a certain time. For Moscow residents this period is 60 days, and for Krasnoyarsk residents it is only a month.

By sending a request to *122#, you can find out everything about the possibility of connecting to the service: the available payment amount, commission, validity period and even activation instructions.

And in order to take a trust payment in a matter of seconds, you need to use a simple set of numbers *122*1#. This command will immediately credit your phone number with the minimum possible amount.

The Promised Payment service is provided free of charge, however, a fee is charged, the amount of which also varies depending on the region.

If, for example, for the Krasnoyarsk Territory it is stable and equal to 7 rubles, then for the capital this amount depends on the volume of the payment taken. You can verify this by looking at the photo below.



Restrictions

  • The enrollment amount varies from 50 to 350 rubles depending on your home region. It also depends on how long you have been a subscriber and how often you top up your account.
  • It is proposed to take a trust payment for a period of time that can reach 1-10 days, which again depends on the subscriber’s place of residence.
  • The option is available only if the balance does not exceed 30 rubles, and is also not below the acceptable limit of minus 10 rubles.
  • The service can only be used 1 per day. The “Promised Payment” will be available again at the moment the debt for the previous one is repaid.

The minimum threshold for enrollment in “credit” on Tele2 is 50 rubles.


The debt for the trust payment is automatically removed from your number when the required amount is deposited into the account, or upon expiration of the period for which the payment was taken. We kindly ask you not to forget to top up your balance before this moment, otherwise the use of the mobile operator’s services may be limited, which means you risk being left without communication again.

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Have you run out of funds on your mobile phone and there is no way to top up your balance due to a lack of finance or terminals nearby? Besides, is it also Tele2? In fact, even in such a situation there is a way out!

For its subscribers, the mobile operator provides the possibility of a promised payment, when you are allocated a certain amount for a fixed period during which you can use any services (calls, Internet, messages, paid functions).

We will tell you in detail how to take the promised payment on Tele2, and what conditions must be met to activate this option.

Promised payment on Tele2: maximum amounts, terms and activation commands

Previously, all subscribers could take only one payment - 50 rubles, however, since April 2015, adjustments were made, thanks to which subscribers have a choice:

  • 50 rubles. Duration: 3 days, commission amount: 5 rubles
  • 100 rubles. Duration: 7 days, commission amount: 10 rubles
  • 150 rubles. Duration: 10 days, commission amount 15 rubles
  • 200 rubles. Duration: 10 days, commission amount 20 rubles

The commission is debited immediately as soon as the credit amount is debited from your number at the end of the service.

Note! The available quota will depend on the activity on your number. Accordingly, the more money you spent on various Tele2 services during the month, the larger the amount for the promised payment will be available to you.

But there are some limitations here too:

  • Firstly, the minimum time for using this number must be at least 120 days.
  • Secondly, your activity is recalculated automatically every month. For example, in December you spent a lot of money on paying for services and a payment of 200 rubles is available to you, and in January it is less, and the amount will drop to 150 rubles or less.
  • Thirdly, even if you do not spend a single ruble from the promised payment, the commission will be written off after the option expires.

How a subscriber can take the “Promised payment” on Tele2

If you decide to activate the payment option, then dial the command from your phone* 122 * 1 # and a call button, after which a virtual assistant will appear on the screen, with which you can take any available amount.

To check the maximum possible amount available in a promised payment, type the command*122#. The information will be sent to you in a reply message automatically.

Once the entire amount is debited from your phone, you will need to top up your account, otherwise the SIM card will be blocked after some time (not to be confused with permanent blocking).

Conditions for providing the option

Like any cellular operator, Tele2 imposes a number of specific conditions and requirements for its subscribers. See the full list:

  • The option will be provided to the subscriber only if his account balance is from -10 to 30 rubles.
  • The amount of the commission may vary depending on the region, so find out more detailed information for your city on the official portal of the company.
  • The service is active and available only for subscribers with a prepaid payment system.
  • You can only activate the option once at a time. If you want to reactivate the “Promised Payment”, you will need to repay the previous one or wait for the expiration of the period from 2 to 8 days. The time frame, again, depends on your region.

If you have any questions about this service, call the service center at 637.

For some subscribers, the option may not be available for various reasons (the minimum or maximum amount exceeds the maximum and minimum, a short period from the date of purchase of the Sim card, the option is already valid, and much more). If you need to urgently contact a subscriber, you can use the following free services:

  • call me back
  • Top up my account

In order not to be left in the red, carefully read the terms and conditions of each tariff and option that are activated on your number and be sure to get yourself a virtual card or wallet from Tele 2 so that you can top up your number via the Internet at any time!



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